Shipping policy

At DOMIN8 Nutrition, we aim to process and ship orders as quickly and smoothly as possible. Below you’ll find everything you need to know about our shipping services, delivery timeframes, and what to expect after placing an order.

Order Processing

Orders are typically processed within 1–2 business days
We ship on weekends, so orders may be dispatched outside of standard weekday hours
During busy periods, processing times may be slightly longer

Shipping Carriers

All orders are shipped using Royal Mail or UPS, depending on the destination, order size, and service availability.

Once your order has been dispatched, you will receive a tracking number via email so you can follow your delivery every step of the way.

Shipping Costs

FREE shipping on all UK orders

For orders outside the United Kingdom, delivery fees will apply and will be calculated at checkout based on destination and order size.

Estimated Delivery Times

Delivery times are estimated from the date of dispatch:

UK: 2–3 working days
Europe: 5–7 working days
International: 5–10 working days

These delivery times are estimates, not guarantees. Delays can occur during busy periods or due to courier-related issues.

Busy Periods & Sales

During high-demand periods, such as Black Friday or major promotions, please allow up to 10 days for your order to be processed before dispatch.

We appreciate your patience during these times and always work to get orders out as quickly as possible.

Delivery Delays

While we do our best to meet estimated delivery times, delivery delays can occasionally happen due to factors outside our control, including courier delays, high order volumes, or adverse weather.

Please allow additional time before contacting us regarding your order during busy periods.

Lost Parcels

If your order is delayed or appears to be lost in transit, please contact us and we will handle the investigation directly with the courier.

If a parcel is confirmed as lost, we will arrange a replacement to be sent out as quickly as possible, at no additional cost to you.

Address Accuracy & Undeliverable Orders

Customers are responsible for ensuring that the delivery address provided is complete and accurate.

We do not ship to PO Boxes
If an order is returned due to an incorrect or incomplete address, the customer will be responsible for any reshipping costs

Customs, VAT & Import Duties

For orders shipped outside the UK:

Customers may be required to pay VAT, customs duties, or import fees
These charges are the responsibility of the buyer
We are not responsible for delays, refusals, or additional costs caused by customs authorities

If an order is refused or returned due to unpaid customs charges, any costs incurred will be the responsibility of the customer.

Please ensure you understand your country’s import regulations before placing an order.